Refund policy

Damaged, defective or wrong items

If your order arrives damaged, defective or not as described, email us at salcedo.ecom@gmail.com within 30 days of delivery with your order number and a photo. We'll send a replacement or issue a refund.

Change-of-mind returns

Contact us before sending anything back. For change-of-mind refunds, the item must be returned to us first.

Requests must be made within 30 days of delivery.

Items must be unused, with all parts, in the original packaging.

Return shipping is paid by the customer.

We'll reply with the return address and instructions.

Return address: PO Box 24486 Omaha, Nebraska 68124

Once we receive and inspect the return, we'll refund the item price to your original payment method. Original shipping was free, so nothing is deducted for it.

Refunds

Approved refunds go back to the original payment method. Depending on your bank, they may take 5-10 business days to appear.

Questions

salcedo.ecom@gmail.com